Privacy and data protection Statement

The tourist agency artMedias (hereinafter: the agency) takes special care of protection of your privacy. This Privacy Statement explains gathering of data and manners of their usage on the web destination of (hereinafter: the web destination).

The agency commits to protect the personal data of the buyers, in the manner that it gathers only necessary, basic information on the buyers/clients, necessary for fulfillment of our obligations, to inform the buyers on the manner the gathered data shall be used, to provide the buyers with a choice on the manner their data could be used on regular basis, including the decision whether they want their name to be removed from the marketing campaign list or not. All data on the users are strictly confidential and are available only to those employees who find such information necessary for execution of their work. All employees and business partners of the agency are responsible for respecting the privacy protection principles.

By accessing the web destination, you agree to submit your data and you agree to the manner of usage described in this privacy statement.

Gathering of your personal data

We shall ask you when we need any personal information by which you might be identified or which would enable us to contact you in order to render you a service or to perform transaction you have requested. Personal data we gather can include your name, sex, address and tow/city of your residence, e-mail, telephone, mobile or fax number, as well as information on the credit card while performing authorization.

The web destination can gather certain data on your visits, such as your internet provider's name and your Internet Protocol (IP) address you use to access the Internet, date and time of your visit to the web destination, pages you have been viewing while you were at the web-destination as well as the address of the web destination wherefrom you followed the link to our web destination.

Usage of personal data

Personal data gathered at this web destination shall be used to render services or executing transactions you have requested or authorized. Each communication via e-mail marketing contains a sign-out link which enables you to put a stop to that kind of communication.

The user data can be revealed if required to do so by law, or if it is in the interest of investigation or another form of action the objective thereof being to investigate any illegal act done by one of the users, or if a user has undermined the business activities of the agency.

Monitoring of your personal data

The personal data you have given at the web destination shall not be forwarded outside the agency and the owner of the accommodation you booked your accommodation at.

Security of your personal data

We use several security technologies and procedures in order to protect your personal data from unauthorized access, usage or publishing. We save the entered personal data on our server with limited access, placed under supervised conditions with the Iskon Internet. Additionally, while transferring personal data (such as credit card numbers) over the Internet, there is an encoding protection by the SSL (Secure Socket Layer) protocol by the GeoTrust Company.

Have a question or need help? Contact us!

Contact us at any time, we will be happy to give you the information you need

00385 51 520 625

Current working hours: Mon-Fri: 09:00 - 13:30; Sat: 09:00 - 19:00; Sun: 09:00 - 13:30

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